Have a question about your order or need help choosing the right product for your pet? We're here for you.📧 Email:hello.point365@gmail.com 🕐 Support hours:Monday – Friday | 9:00 AM – 6:00 PM (EST)We typically respond within 24 hours. Weekend inquiries will be answered on the next business day.PawJoyful — always on your pet's side. 🐾